Privacy policy

Last Modified: January 20, 2025

Privacy Policy

Introduction

CloudGain Inc. ("Company," "we," or "us") respects your privacy and is committed to protecting it through compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.gocloudgain.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

This policy does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by CloudGain Inc. or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see "Changes to Our Privacy Policy").

Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children’s Privacy

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at: [email protected]

Information We Collect and How We Collect It

We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("Personal Information").
- That is about you but does not individually identify you.
- About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, including business partners and service providers.

Information You Provide to Us

The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website, subscribing to our services, or requesting support.
- Records and copies of your correspondence (including email addresses) if you contact us.
- Details of transactions you carry out through our Website.
- Your search queries on the Website.

Information We Collect Automatically

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, logs, and other communication data.
- Information about your device, operating system, and browser type.
- Behavioral tracking data using cookies and other tracking technologies.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:
- To provide, maintain, and improve our Website and services.
- To communicate with you, including sending promotional or service-related messages.
- To personalize your experience on our Website.
- To comply with legal obligations.
- To detect, prevent, or investigate security breaches or fraud.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose Personal Information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To fulfill the purpose for which you provide it.
- To comply with legal obligations.
- In the event of a business transfer, such as a merger or acquisition.

Data Security

We have implemented security measures designed to protect your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. However, no security measures are completely secure, and we cannot guarantee the security of your information.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your Personal Information, including:
- Accessing and obtaining a copy of your data.
- Requesting corrections to inaccurate data.
- Requesting deletion of your data.
- Opting out of certain data processing activities.

To exercise any of these rights, contact us at [email protected]

Changes to Our Privacy Policy

We may update this privacy policy periodically. We will notify you of changes by updating the "Last Modified" date and, where required, providing additional notice.

For questions or concerns about this privacy policy, contact us at:

CloudGain Inc.
[email protected]